FAQ
What does it mean to be Rainforest Alliance?
Rainforest Alliance, guarantees that these crops are managed in accordance with rigorous sustainability standards. The Rainforest Alliance works to conserve biodiversity and ensure sustainable livelihoods by transforming land-use practices, business practices and consumer behavior.
Is Bestpresso Kosher?
Yes, Bestpresso is OU certified.
How many calories are in each Bestpresso Capsule?
An espresso has virtually no calories. According to the USDA, an 8oz. cup of black coffee has 2 calories. There are other varying opinions, nonetheless, coffee has a negligible number of calories.
WILL TAX BE CHARGED TO MY ORDER?
Bestpresso is required to collect tax on behalf of local governments. Sales taxes are determined and administered on a state-by-state basis. Bestpresso has no jurisdiction over the rates imposed by the respective tax laws.
HOW CAN I MODIFY OR CANCEL MY ORDER?
We cannot guarantee changes or cancellations can be processed once an order is submitted. Our distribution centers package and ship orders as quickly as.
Please Email customer service at Help@bestpresso.com to request any changes to your order.
I HAVE RECEIVED DAMAGED, MISSING, EXPIRED OR INCORRECT ITEMS IN MY ORDER. WHAT CAN I DO?
If you find something is missing, damaged or doesn’t belong in your order, please contact us as soon as possible via Email at Help@bestpresso.com We are committed to providing our members with a perfect experience every time and will be happy to make the necessary adjustments.
DOES BESTPRESSO OFFER FREE SHIPPING?
All online orders for $21.00 USD or more will ship for free with standard shipping.
HOW DO I RETURN AN UNWANTED ITEM OR ORDER?
We appreciate your business and look forward to do more in the future. If for whatever reason you no longer want a delicious cup of Bestpresso , you may return it for a refund of the purchase price within 30 days of purchase.
Just send us an email to help@bestpresso.com with your order details and we’ll provide a pre-paid shipping label to return any unused product. Once we receive the return, we will refund 100% of your order
Bestpresso INC.
Attn: Bestpresso-returns
140 58th street Unit 3B
Brooklyn, New York 11220
Email: Help@bestpresso.com
- Please note: items returned outside the 30-day policy will not be credited.
- Be sure to include a copy of your invoice in the package
